Voxxy - Turn your customer reviews into insights you can act on.

Voxxy reads your Google reviews, finds the patterns you'd miss, and tells you exactly what's working, what's not, and what fixes to implement first.

Perfect for restaurant owners, hotel managers, franchise operators, and independent venues who want to improve customer experience without hiring consultants or wading through dashboards.

What It Does

Voxxy connects to Google Maps data and analyses reviews to answer:

• What's working: which staff get praised, what dishes customers love, what keeps them coming back

• What's not: recurring complaints, service issues, food quality problems, cleanliness concerns

• How you compare: benchmarks against competitors in your area, what they do better, where you win

• What to fix first: prioritised by frequency and impact, so you're not guessing

For multi-location brands, Voxxy ranks your sites by what customers actually say, flags underperformers, and shows what your best locations do differently.

Built For

Hospitality businesses that care about customer experience:

• Restaurant owners

• Hotel and B&B managers

• Café and bar operators

• QSR and franchise groups

• Hospitality consultants

From single venues to 100+ locations. If you've got Google Reviews, Voxxy can read them.

How It Helps

You already have customer feedback, it's just buried in hundreds of reviews you don't have time to read. Voxxy surfaces the patterns so you can act on them.

Use it to:

✓ Spot problems before they hit your ratings
✓ Find out why footfall dropped or complaints spiked
✓ See which staff customers love (and who needs coaching)
✓ Benchmark against every competitor nearby
✓ Track whether recent changes are showing up in feedback
✓ Skip the consultants and get answers in minutes

How It Works

1. Give Voxxy your business name or Google Maps link

2. Ask a question: "What are customers complaining about?", "How do we compare to competitors?", "Which staff get praised?"

3. Voxxy fetches and analyses reviews, then delivers a short, clear answer

4. Drill deeper: ask follow-ups like "Which dishes get mentioned?" or "Show me the negative reviews from last quarter"

Limitations

• Reviews are a sample, not the full picture. Not every customer leaves a review, what you see skews toward strong opinions.

• Old reviews may not reflect current reality. If you've made changes recently, it takes time for new feedback to show up.

• Food safety flags aren't diagnoses. Voxxy will surface hygiene complaints, but you'll need a professional inspection to confirm issues.

• Competitors only show public data. Voxxy sees what's on Google Maps, nothing behind the scenes.

• Insights require action. Voxxy tells you what to fix. You still have to fix it.