Social media moderation
Social media moves fast — but most of it doesn’t need your team’s attention. With Gumloop, you can use AI to cut through the noise, track what matters, and make sure your team never misses an important post—whether that’s user feedback, an unhappy customer or a user trying to get help.
Table of contents
What You’ll Build
In this course, we’ll create a workflow that:
- Collects social media posts from platforms like Reddit, X (Twitter), Bluesky, Slack, or Discourse.
- Analyzes each post with AI, filtering for relevant content based on your criteria.
- Stores posts in a database for future reporting and insights.
- Surfaces only the most important posts for your team to act on.
Why build this workflow?
Manually reviewing every social media post is impossible at scale — but AI is built for this kind of work. With Gumloop, you can:
- Instantly identify positive posts to amplify on your own social channels.
- Categorize posts (e.g., product feedback, support requests, community questions).
- Provide faster, more proactive support.
- Track key community metrics and trends over time.
Supported platforms
Gumloop works with popular platforms like:
- X (Formerly Twitter)
- Discourse
- Bluesky
- Slack
Workflow outputs
By implementing this workflow, you can:
- Get real-time notifications (via Slack, email, etc.) for urgent messages.
- Maintain a database (Google Sheets, Airtable, etc.) with key metrics like sentiment and categorization.
- Generate automated reports to gain deeper insights into your community.
Let’s get started by connecting your social media to Gumloop.
Retrieving posts from social media
Analyze and categorize posts with AI
Store posts in a database
Send important posts to your team
Handling errors and scheduling the flow
Automate social media reports
